Shipping policy
Shipping Policy
At Elderspell, we are committed to delivering your order safely and efficiently.
đźšš Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped immediately.
🌍 Shipping Times
Estimated delivery times:
- UAE: 5–10 business days
- International: 7–15 business days
Please note that delivery times may vary depending on your location and external factors such as customs processing and courier delays.
📦 Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment in real time.
⚠️ Delays & External Factors
While we strive to meet all delivery timelines, delays may occur due to:
- High demand periods
- Customs clearance
- Courier service disruptions
Elderspell is not responsible for delays caused by these external factors.
📬 Incorrect Address Disclaimer
Please ensure that all shipping information is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately at:
đź“§ Elderspellbusiness@gmail.com
📦 Lost or Stolen Packages
Elderspell is not liable for lost or stolen packages marked as delivered by the courier.
If this occurs, we recommend contacting your local courier service directly.
🌟 Need Help?
If you have any questions regarding your order, feel free to contact us:
đź“§ Elderspellbusiness@gmail.com
⏱ Response time: 24–48 hours
Due to high demand, shipping may take 7–12 days.